At Poly Lab, we prioritize efficient and reliable shipping to enhance your customer experience. Please review our Shipping and Delivery Policy:

  1. Shipping Timeframes:
    • Domestic: Typically within 3-5 business days.
    • International: Varies based on location and shipping method.
  2. Order Processing:
    • Orders are processed promptly after payment confirmation.
  3. Shipping Partners:
    • We collaborate with reputable shipping partners for secure and timely deliveries.
  4. Shipping Costs:
    • Shipping costs are calculated at checkout, reflecting location and order specifics.
  5. Tracking Information:
    • Tracking details are provided upon shipment for real-time order tracking.
  6. Delivery Confirmation:
    • Confirm receipt promptly upon delivery to ensure order accuracy.
  7. Delays and Issues:
    • Unforeseen circumstances may lead to delays. We commit to resolving any issues promptly.
  8. International Shipping:
    • Customers are responsible for any customs or import duties in international shipments.
  9. Returns Due to Non-Delivery:
    • If undeliverable, contact our customer service for resolution.

By choosing Poly Lab, you acknowledge and agree to adhere to our Shipping and Delivery Policy. For any inquiries or assistance, please contact our customer service team.

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